Call or email us!
[email protected]
(786) 547 4401
(786) 547 4401
Frequently Asked Questions
Booking
Equipment
Game Play
General
Policies
Booking
o How do I book an event?
We may be contacted via phone, email, or on this website. See the "inquiries and bookings" page.
We may be contacted via phone, email, or on this website. See the "inquiries and bookings" page.
o How can I pay?
A 50% deposit is required to secure a booking, we can take cash (via appointment), check (via appointment or mail) or credit card (via email or over the phone). A receipt will be provided. On the day of the event, the outstanding balance is due. Of course, payment in full prior to the event is welcome as well.
A 50% deposit is required to secure a booking, we can take cash (via appointment), check (via appointment or mail) or credit card (via email or over the phone). A receipt will be provided. On the day of the event, the outstanding balance is due. Of course, payment in full prior to the event is welcome as well.
Equipment
o How well do the laser tag phasers work in sunlight?
Perfectly, there are no issues with shooting in full direct sunlight. The system works just as well at night time.
Perfectly, there are no issues with shooting in full direct sunlight. The system works just as well at night time.
o Do you need a vest?
No! Nor do we think one would be comfortable in the South Florida heat. The signal receiver is located on each player’s phaser.
No! Nor do we think one would be comfortable in the South Florida heat. The signal receiver is located on each player’s phaser.
o Is the laser visible?
No, the laser is invisible. The laser tag phasers utilize the same sort of beam a traditional remote control does (an infrared beam).
No, the laser is invisible. The laser tag phasers utilize the same sort of beam a traditional remote control does (an infrared beam).
o Tell me more about the equipment...
Each player has their own numbered laser tag phaser, complete with a sling and red dot sight. Players simply move around the obstacles and tag their enemies by aiming at the sensors on their phasers.
Each player has their own numbered laser tag phaser, complete with a sling and red dot sight. Players simply move around the obstacles and tag their enemies by aiming at the sensors on their phasers.
Game Play
o How long are games?
Games range from 5-7 minutes. When considering training and turnover time between games, as well as game reporting, it’s not unusual to fit in about 7 or 8 rounds an hour, allowing for approximately 112 to 128 individual games an hour. All of this is, of course, customizable.
Games range from 5-7 minutes. When considering training and turnover time between games, as well as game reporting, it’s not unusual to fit in about 7 or 8 rounds an hour, allowing for approximately 112 to 128 individual games an hour. All of this is, of course, customizable.
o How do you know what is going on in the game?
The screen on the receiver of the phaser will let you know exactly how you are doing. See the "Our system" page for pictures of the receiver.
The screen on the receiver of the phaser will let you know exactly how you are doing. See the "Our system" page for pictures of the receiver.
o Can players play in teams?
Yes. Many of our game scenarios revolve around team versus team action. There are 8 players on the red team and 8 players on the blue team, for a total of 16 players per round.
Yes. Many of our game scenarios revolve around team versus team action. There are 8 players on the red team and 8 players on the blue team, for a total of 16 players per round.
o How do you know who wins?
The game report at the end of the round will let you know. Also we will announce which team won, and the statistics of the four top players in the game aloud. Nothing is left to the imagination!
The game report at the end of the round will let you know. Also we will announce which team won, and the statistics of the four top players in the game aloud. Nothing is left to the imagination!
o How can you tell teams apart?
Colored slings provided with the phaser allow players to quickly see who is fighting on what side. See the "Our system" page for more details
Colored slings provided with the phaser allow players to quickly see who is fighting on what side. See the "Our system" page for more details
o What if I want a free for all?
That can absolutely be arranged! It’s a personal favorite of mine, actually…
That can absolutely be arranged! It’s a personal favorite of mine, actually…
o Can players re-spawn during a round?
Yes! All of our games have a re-spawn option. We usually start off with games having re-spawn by default and if guests wish for a more challenging game the next round, we can easily turn this feature off.
Yes! All of our games have a re-spawn option. We usually start off with games having re-spawn by default and if guests wish for a more challenging game the next round, we can easily turn this feature off.
General
o Where can laser tag be played?
Anywhere with an open space. We have played on the beach, on roof tops in downtown Miami, hotel ballrooms, parks, batting cages, gymnasiums and of course many many backyards. Yes, we can play in wooded areas as well, and we've worked around countless numbers of pools as well.
Anywhere with an open space. We have played on the beach, on roof tops in downtown Miami, hotel ballrooms, parks, batting cages, gymnasiums and of course many many backyards. Yes, we can play in wooded areas as well, and we've worked around countless numbers of pools as well.
o What age range is appropriate for laser tag?
Generally those in first grade and up enjoy the games the most. Game types can be varied in difficulty to suit a wide age range. What young children, college students and adults will enjoy will be very different, and we can accommodate "on the fly" as you will to suit everyone's tastes.
Generally those in first grade and up enjoy the games the most. Game types can be varied in difficulty to suit a wide age range. What young children, college students and adults will enjoy will be very different, and we can accommodate "on the fly" as you will to suit everyone's tastes.
o What type of events are suitable for laser tag?
- Birthday parties
- Corporate events
- School carnivals
- Summer camps
- Bar & Bat Mitvahs
- Church events
- Campus events
o What should we wear?
Cool clothing, and closed toed shoes are suggested.
Cool clothing, and closed toed shoes are suggested.
o How many phasers/ inflatables can you bring to a party?
Our party package allows for 16 laser tag phasers (which can comfortably provide for up to 40 guests that rotate playing through turns for a typical 2 hour booking) and 20-25 inflatables for the laser tag field.
Our party package allows for 16 laser tag phasers (which can comfortably provide for up to 40 guests that rotate playing through turns for a typical 2 hour booking) and 20-25 inflatables for the laser tag field.
Policies
o What if it rains on the day of my event?
You will only be charged for time played. Field coordinators will shut down an event if they feel if torrential rain or lightening is imminent. Our equipment is water resistant, meaning that rain or drizzle will not harm our equipment (the phasers cannot be submerged in water, however). If rain prevents an event from being setup at all, the host will receive a full refund of their deposit, no questions asked. We have dealt with weather on countless occasions, if we were unreasonable, it would have shown up in our reviews by now. Details are on our "inquiries and bookings" page- our agreement is there for the whole world to see (best viewed from desktop).
You will only be charged for time played. Field coordinators will shut down an event if they feel if torrential rain or lightening is imminent. Our equipment is water resistant, meaning that rain or drizzle will not harm our equipment (the phasers cannot be submerged in water, however). If rain prevents an event from being setup at all, the host will receive a full refund of their deposit, no questions asked. We have dealt with weather on countless occasions, if we were unreasonable, it would have shown up in our reviews by now. Details are on our "inquiries and bookings" page- our agreement is there for the whole world to see (best viewed from desktop).
o What is your cancellation policy?
The host must cancel an event at least 72 hours in advance or they will forfeit the deposit, with the exception of weather related cancellations.
The host must cancel an event at least 72 hours in advance or they will forfeit the deposit, with the exception of weather related cancellations.
o What are your working hours?
We can play any time of the day, however events starting past 10 PM will be charged at a higher rate.
We can play any time of the day, however events starting past 10 PM will be charged at a higher rate.
o I have dogs…
Trust me, you’ll want them to be put away. It’s the rules!
Trust me, you’ll want them to be put away. It’s the rules!
o I have a pool…
No worries, we'll put up caution tape to divide the pool area from the play area.
No worries, we'll put up caution tape to divide the pool area from the play area.